Travel Troubleshooter: Help! I'm stuck with a ticket I didn't buy

Denise Reed calls Delta Airlines to get a price quote on a flight between Fort Lauderdale, Florida, and Memphis, Tennessee. Or so she thinks. A few days later, she gets a bill. Now Delta won't return her money, saying its tickets are nonrefundable. Is Reed out of luck?

Denise Reed, Boca Raton, Florida

and that's not just true for an airline, but any travel transaction -- unless you plan to make a purchase. That way, it's impossible for you to be charged.

I contacted Delta on your behalf, and it refunded the ticket you never meant to buy.

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